Privacy Policy

This Privacy Policy explains how Mark Cijo, operating as markcijo.ai (“we,” “us,” or “our”), collects, uses, stores, and protects your personal data when you visit our website at markcijo.ai or use our services. We are based in Dubai, United Arab Emirates.

By using this website, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We collect personal data only when you voluntarily provide it or when it is automatically gathered through cookies and analytics tools.

Information You Provide Directly

• Contact Form: When you submit our contact form, we collect your name, email address, and company name (if provided), along with the contents of your message.
• Newsletter Signup: When you subscribe to our newsletter or join a waitlist, we collect your email address.

Information Collected Automatically

• Cookies & Analytics: We use Google Analytics to collect anonymous usage data, including pages visited, time on site, referral sources, approximate geographic location, device type, and browser information. This data is aggregated and does not personally identify you.

2. How We Use Your Information

We use the data we collect for the following purposes:

• Respond to inquiries: To reply to messages submitted through our contact form and follow up on consultations.
• Send updates: To deliver newsletter content, course updates, and waitlist notifications you have opted into.
• Analytics: To understand how visitors use our website and improve the user experience, content, and services we offer.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services to operate this website. Each service may process your data in accordance with their own privacy policies:

• Google Analytics — Website analytics and anonymous usage tracking. Google Privacy Policy
• Resend — Transactional email delivery (e.g., contact form confirmations). Resend Privacy Policy
• Supabase — Database storage for form submissions and contact data. Supabase Privacy Policy
• Loops.so — Newsletter and email marketing (optional; used only if you subscribe). Loops.so Privacy Policy

4. Cookies

This website uses cookies primarily through Google Analytics. These cookies collect anonymous usage data such as pages visited, session duration, and referral source. They do not store personally identifiable information.

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of this website.

We do not use cookies for advertising or retargeting purposes.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. Contact form submissions and newsletter subscriptions are retained until you request deletion.

You may request deletion of your data at any time by contacting us at the email address provided below.

6. Your Rights

You have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right of Correction: You may request that we correct any inaccurate or incomplete personal data.
• Right of Deletion: You may request that we delete your personal data from our systems.

To exercise any of these rights, please contact us at mark@markcijo.ai. We will respond to your request within 30 days.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. UAE Data Protection Law Compliance

This Privacy Policy is designed to comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and its implementing regulations. We process personal data lawfully, transparently, and for specified, legitimate purposes. We collect only the minimum data necessary for the stated purposes and take appropriate measures to keep it secure.

If you believe your data protection rights under UAE law have been violated, you have the right to lodge a complaint with the relevant UAE data protection authority.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to delete such data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: